The North American freight market is grappling with significant challenges in the aftermath of the International Longshoremen’s Association (ILA) strike, Hurricane Helene, and most recently, Hurricane Milton. While the recent port worker deal offers a glimmer of relief, supply chain disruptions remain a pressing concern.

 

 

Blame Amazon or whoever you want, but customers today are more demanding than ever when it comes to shipments, whether it’s a B2C or B2B delivery. It’s hard enough to meet increasing customer expectations for fast shipping, and even the best carriers can make mistakes. Unfortunately, this often leads to overcharges, misclassifications, and add-on fees. Here are nine of the most common hidden costs in LTL shipping that lead to inaccurate billing, along with ways to identify and dispute charges effectively.