
Where Logistics Meets Loyalty: Transforming Customer Experience in Supply Chains
In manufacturing and distribution, the customer experience often hinges on what happens after the order is placed. The quality of your products may be unmatched, but if delivery is late, incomplete, or inaccurate, customer satisfaction plummets. Logistics—the backbone of supply chain operations—plays a pivotal role in shaping the customer experience. When you think about logistics,…
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